Refund policy

Return and Refund Policy

At Lizzy’s Luxurious Nails, we strive to provide high-quality custom press-on nails that you’ll love. If you are not completely satisfied with your purchase, we are here to help!

Returns

Due to the custom nature of our products, we do not accept returns on any press-on nail sets. All sales are final once your order has been processed.

Refunds

We understand that issues may arise. Refunds may be offered in the following cases:

Damaged Items: If your order arrives damaged due to shipping, please contact us within 7 days of receiving your package with photos of the damage. We will issue a replacement or refund upon review.

Incorrect Order: If you receive the wrong set or size, we will correct the mistake at no additional cost.

Please note: We cannot issue refunds for incorrect sizing if the size was not measured or provided accurately by the customer. Be sure to refer to our sizing guide before ordering.

Exchanges

We do not offer exchanges as all press-on nails are custom-made to order.

How to Request a Refund or Report an Issue

To request a refund or report an issue, please email us at [your email address] with the following information:

- Your name

- Order number

- Details of the issue

- Photos (if applicable)

We will respond within 2 business days and work with you to resolve the issue.

If you have any questions or concerns, feel free to reach out to us at:

[Lizzysluxuriousnails@gmail.com]

[(814) 610-0730]

Thank you for supporting Lizzy’s Luxurious Nails!